Support

We read every message. Pick the channel that fits your question and we will get back to you as quickly as we can.

General support

For help with your account, Digital Doubles, or simulations, email support@future-forward.tech. Include a short description of what you were trying to do and, if possible, a screenshot.

Enterprise and partnerships

Interested in deploying Digital Doubles across your team or exploring a partnership? Email support@future-forward.tech with "Enterprise" or "Partnership" in the subject line.

Press and media

Journalists and media contacts can reach us at support@future-forward.tech.

Privacy and consent requests

To exercise your privacy rights — including withdrawing consent to being modeled by a Digital Double or requesting data deletion — email support@future-forward.tech. See our Privacy Policy for details.

Security reports

If you believe you have found a security vulnerability, please report it to support@future-forward.tech with "Security" in the subject line. Do not disclose the issue publicly until we have had a chance to address it.

Accessibility feedback

If you encounter an accessibility barrier on Better Together, please let us know so we can fix it. See our Accessibility Statement for details, or email support@future-forward.tech.

Response times

We aim to respond to all inquiries within two business days. Requests related to account security, privacy, and consent are prioritized.